Frequently Asked Questions
Everything you need to know about Hoya optical filters and your order.
How do I determine which filter size I need for my lens?
You can find the required filter size by looking for the diameter symbol (ø) followed by a number (e.g., ø77mm) printed on the front or side of your camera lens barrel.
What is the difference between Hoya NXT, Fusion Antistatic, and HD series?
Hoya offers different tiers based on coating technology. NXT is our entry-level quality, Fusion Antistatic features a specialized dust-repellent coating, and the HD series provides the highest durability with hardened glass and multi-coatings for professional use.
Do you offer international shipping?
Yes, we ship Hoya products worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected courier service.
What is your return policy for damaged or incorrect items?
We offer a 30-day return policy. If your filter arrives damaged or is the incorrect specification, please contact our support team immediately to initiate a free replacement or full refund.
Are Hoya filters compatible with all lens brands like Canon, Nikon, and Sony?
Yes, Hoya filters are universal. As long as the filter diameter matches your lens's thread size, they are compatible with all major camera and lens manufacturers.
How should I clean my Hoya multi-coated filters?
We recommend using a clean microfiber cloth and a dedicated lens cleaning solution. Avoid using harsh chemicals or abrasive materials that could damage the specialized optical coatings.